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Job description

The Trainer reports to the Technical Training Manager and is responsible for the development and professional delivery of the Draken Europe Training Department non-Technical training courses in accordance with all applicable Regulatory Requirements and International Standards. In addition they will be responsible for the delivery of a broad range of training that may not be within the scope of the company’s approval(s) such as Human Factors, Company Induction/Foundation training and supporting other departments with training specific to their staffs development.

Key Responsibilities

Regulatory Responsibility & Ownership

  • Carry out the duties of a training instructor including but not limited to:
  1. Instructor
  2. Invigilator
  3. Examiner
  4. Practical Assessor
  • The development and preparation of courseware as required for training in accordance with all applicable Regulations and Company Approvals such as:
  1. Training Needs Analysis
  2. Syllabi
  3. Training notes to support the TNA and syllabus
  4. Examination question banks
  • The continued maintenance of courseware, training aides, examinations, assessments and materials used for training in line with customer and regulatory requirements.
  • The delivery of effective lessons and instruction as required by the course syllabi.
  • Ensure that all details of all training performed is accurately recorded, and records are maintained in accordance with all applicable Regulations.
  • Administration in support of training department business and co-ordinate all training, examinations and analysis where required.
  • Ensuring compliance and update of all current risk assessments for buildings, training and activities associated with Training.
  • Complying with the Company health and safety policy, share its commitment and compliance with the safety arrangements.
  • Compliance with Data Protection legislation and Company policies and procedures on data protection, privacy and information assurance.
  • Compliance with all aspects of the Company Equal Opportunities Policy.
  • Maintenance of instructional competence through a Personal Development plan
  • To produce and update all student training notes and presentations for a broad range of subjects including: IT applications, Human Factors, Dangerous Goods by Air, Fuel Tank Safety, Continuation Training, Company Inductions and procedures.
  • Conduct Theoretical Examinations and Practical Assessments in accordance with all applicable Aviation Regulations and Company Approval.
  • To maintain up-to-date knowledge of relevant legislation relevant to training.
  • To maintain own personal development in relation to training within the business.

 Quality, Security and Health, Safety & Environmental Responsibility & Ownership

  •  Applicable International Standards, but not limited to:
  1.  ISO 9001 – Quality (Business) Management System
  2.  ISO 14001 – Environmental Management System
  3.  ISO 45001 – Occupational Health Management System
  4.  ISO 27001 – Information Security Management System
  •  Ensure that the Training Department always complies with all applicable International Standards.
  •  Where applicable ensure that Risk Assessments are developed and in place, maintained up to date, and used for all Training Department related tasks where the safety of personnel or students may be at risk.
  •  Where applicable ensure that COSSH Assessments that are in place are being followed during the delivery of training related activities.
  •  Ensuring that the Training Department always applies safe systems of work.

Training Team / Personnel Management

  •  Supporting an enhanced safety (operational and SHE) and compliance culture across the Training Department Team, Students and Apprentices.
  •  Support and drive a culture of excellence across the Training Department Team, Students and Apprentices, by coaching, mentoring, motivating and actively engaging with personnel to achieve individual and business objectives.
  •  Support and drive a culture of continuous improvement across the Training Department Team, Students and Apprentices.
  •  As appointed acting as a Mentor for a group of Apprentices by Year group.

Business Management

  •  Operational performance – Efficient, effective and on-time delivery of the training program.
  •  Financial performance – Efficient, effective and on-budget delivery of the training program.
  •  Efficient and effective Internal & External Customer management and engagement.

Expertise & Consultancy

  •  Providing support to the Technical Training Manager for advice, support, communications and guidance to Departments within the business.

Special Conditions

  •  Ad Hoc / Out-of-Hours work during urgent / unforeseen business requirements.
  •  Domestic and International travel.
  •  Any other reasonable duties which may requested that falls within the scope and/or capability of the incumbent.

Core Competencies

 Experience & Qualifications

  •  Tertiary level Teaching / Learning / Training Qualification – Advantageous
  •  Theoretical and practical application-level knowledge of Education/Training Regulations – Required
  •  Practical application-level knowledge of ISO 9001, ISO 45001 & ISO 14001– Advantageous
  •  Practical application-level knowledge of Safety Management System principles and requirements – Advantageous
  •  Demonstrable people and cultural change management experience – Advantageous
  •  Able to hold an SC-Level security clearance – Required

Personal Skill & Attributes

  •  Excellent teaching / training skills subject to regular competency review.
  •  Highly proficient in the use of the MS Office software tools and other Company Software tools in the development of procedures, training material and delivery.
  •  Excellent in nurturing, mentoring, guiding, and influencing adoption of desired change.
  •  Excellent in communicating / presenting across all boundaries, internal and external, both verbally and written.
  •  Highly self-motivated, assertive, resilient with the ability to hold their own under pressure.
  •  Excellent organisational and time management skills, with the ability to achieve set objectives to tight deadlines in challenging environments.
  •  Ability to maintain high levels of integrity, work ethic and confidentiality and use discretion appropriately.

Key Measures

  • Continuous delivery of high quality (technically, safe and compliant) training.
  • On-time and on-budget delivery of all training development and delivery requirements – with no compromise to safety, standards and/or compliance.
  • Maintaining compliance against all applicable Aviation Regulatory and International Standard requirements at all times.
  • Always maintaining effective communication and engagement across the business.

Draken is committed to eliminating unlawful and unfair discrimination and we celebrate the differences that a diverse workforce brings. A range of perspective and talent supports our values and drives our success, with a mix of voices generating better discussions, business decisions and outcomes for all.

To us, diversity means bringing your own perspective to the conversation; inclusion means having a voice - and equality means that your voice is heard.

At all our sites internationally, every member of the Draken Europe team is accountable to ensure that we are all treated fairly and with respect.

Intolerance has no place in our Company. We condemn it outright. Instead, we strive to create a culture where each person who joins our team feels they have the opportunity to succeed, to grow, and to work within an environment where they can be themself.

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